Local Managed IT Support
Elevated Computing offers a range of Managed IT services tailored specifically to meet the unique challenges and requirements of growing businesses in and around Dallas, TX, Nashville, TN, and New York City through reliable IT operations and seamless support. Partnering with an experienced local IT service provider like Elevated Computing gives your company access to reliable support services, advanced infrastructure management, and scalable business solutions that reduce the burden on your internal team.
“When I came to ReddyIce I knew we knew we needed to upgrade our IT infrastructure in order to achieve our growth objectives. The first thing we needed to do was reduce the cost and increase the capabilities of our IT. We selected Elevated Computing to be our outsourced IT department. In the two years we have been working with them, we have reduced the overhead by 30%. Elevated’s Reddy Ice team is smart, proactive and consistently delivers outstanding results at an excellent price.”
– ReddyIce, Dallas
What Our Managed IT Services Cover
At Elevated Computing, we offer comprehensive Managed IT Services that meet industry-specific performance and security requirements for companies local to Dallas, TX, Nashville, TN, and New York City.
Remote & Help Desk Support
We deliver 24/7 remote IT support to ensure fast resolution of issues wherever your teams are located. You’ll have around the clock access to our Help Desk, a vital part of our IT support services. This platform provides user assistance to reduce downtime and prevent escalations when you need it most.
Patch Management
Through Patch Management, we eliminate security vulnerabilities by identifying the need for software updates and installing patches to fix bugs and optimize performance.
Backup & Disaster Recovery
Backups are an excellent way to protect data. However, if you require rapid restoration of service following a major disaster, our Remote Server Failover service is for you. We store periodic production-ready snapshots of your server files, applications, and system states both locally and remotely, so recovery takes minutes.
Systems Maintenance
Our Managed IT Services help your company’s systems operate efficiently and reliably by keeping systems updated, preventing issues, and addressing problems to eliminate downtime.
Infrastructure Monitoring
Our network and infrastructure monitoring services provide real-time visibility into systems for better IT infrastructure management and threat detection. Managed monitoring services strengthen cybersecurity and availability by discovering threats before they turn into breaches.
Endpoint Security
Our endpoint protection safeguards laptops, mobile devices, and servers from cyberattacks, forming a critical layer of our cybersecurity and IT support offerings and preventing hackers from stealing sensitive data and interrupting operations.
Managed Workstations
We offer a comprehensive solution to manage and support your Mac or PC workstations. Our proactive approach to maintenance, antivirus protection, and 24/7/365 live help desk support ensures your systems are running at peak performance and secure.
Managed Server & Network
Our Managed Server offering includes around-the-clock monitoring and support, proactive maintenance, and system administration to keep your servers and server applications running. Our Managed Network service includes full IT infrastructure management – from servers to third-party vendor coordination to provide a single point of accountability for IT operations.
Get Started in Three Easy Steps
- Fill out a simple form to let us know a little about your business.
- Receive a follow-up call from an Elevated Computing rep who will set up a 30-minute Discovery Call meeting with one of our managed services experts.
- Talk with one of our experts about your company’s needs and tech environment and your needs so we can put together a custom proposal.
Case Study: ReddyIce, Dallas
Learn how Elevated Computing helped ReddyIce achieve seamless disaster recovery.
Why Companies Choose Elevated Computing for IT Management
We provide Managed IT Services that are effective, responsive, and aligned with your business needs. Our services stand out due to:
- Proactive & Responsive Support
- Tailored Service Level Agreements (SLAs)
- Local & Industry Expertise
- Long-Term Client Relationships & Partnerships
- Scalable Business IT Solutions
- Integrated Cybersecurity
- Strategic Outsourced IT Services
IT Support Tailored to Your Business
Managed IT Services from Elevated Computing are customized to fit your company’s size, infrastructure, and growth plans. We offer service tiers that fully meet your needs, as well as your budget, and co-managed IT partnerships to supplement your existing internal teams.
Security- & Uptime-First
At Elevated Computing, we prioritize security to support business continuity and data protection through managed 24/7 monitoring, patching, endpoint protection, and rapid incident response services.
Managed IT for Remote and Onsite Environments
Elevated Computing supports hybrid, distributed, and on-site teams across industries through remote diagnostics and on-site dispatch to ensure users stay connected and secure no matter where they are located.
Ongoing Monitoring and Proactive Maintenance
We don’t just react to issues when they arise: we prevent them. Our proactive maintenance and monitoring services include patching, monitoring, alerts, and performance optimization around the clock to reduce downtime and support tickets.
Integrated Support and Communication
Elevated Computing provides easy, responsive, and human-first support channels that go beyond the typical help desk to build relationships. We detect problems and solve them before they can escalate.
Frequently Asked Questions
What is managed IT support?
Managed IT support refers to outsourced IT services provided by a professional managed services provider. These services typically include proactive monitoring, maintenance, troubleshooting, and ongoing support for a business’s IT infrastructure and systems.
Why should businesses consider managed IT support?
Businesses should consider managed IT support because it offers several key benefits. These benefits include improved operational efficiency, enhanced cybersecurity and data protection, access to comprehensive IT solutions, scalable infrastructure to support growth, and specialized local expertise and support tailored to the unique needs of the area.
What are the advantages of local expertise and support for IT needs?
Local expertise and support for IT needs offer businesses several advantages. IT support providers with local knowledge and experience can better understand the unique technology challenges of the area, offer on-site support when needed, respond quickly, and provide tailored solutions that address specific industry regulations and compliance requirements.